Pam's role includes print production planner controls, organization and quality control through the print production and creative processes. Along with the team at BSC, Pam schedules, confirms product specifications, arrange adjustments and oversees the work of staff in the department. The lead liaison with other production departments, Pam ensures projects are completed correctly in the timeliest manner possible.

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Along with production, Pam also extends herself to Office Management responsibilities including Accounts Receivable, Accounts Payable, order fulfillment, managing warehouse operations and deliveries.